General FAQs about Wall-Smart flush mounts
Are the Wall-Smart products designed for New Construction or Retrofit Installations?
Wall-Smart offers solutions for both New Construction and Retrofit, as well as for installations in Solid surfaces. (Solid wood, Marble, Metal partition walls, and such).
Can you take the control device (iPad/touch screen/keypad) out of the wall?
Yes, ALL devices installed with Wall-Smart are accessible for daily use or service.
Can I get the wall mount in any color?
Wall-Smart New Construction flush mounts are supplied unpainted. The mounts should be painted after installation together with the rest of the wall in the desired color and texture.
The Retrofit mounts delivered painted either black or white. Other colors can be custom ordered.
Is it easy to install Wall-Smart wall mounts?
New Construction - It is as easy to install as any other drywall installation. We recommend using a drywall expert to install our wall mounts.
Retrofit - Straightforward installation. There is no need in drywall work or painting.
Solid surface - installation requires router cut in the solid panel (we supply the DXF) and access to the back of the panel.
What if there is no drywall or paint job option?
We offer Retrofit solutions for some of the devices.
The nearly flush retrofit wall mounts come painted black or white and can be supplied custom with other finish.
Are Wall-Smart products suited for concrete/bricks wall installations?
Although Wall-Smart products are designed to be installed in drywall construction, the products may be installed in concrete walls using a Wall-Smart concrete installation box/adaptor - an additional back box that enables flush installation. Each Wall-Smart product type has its concrete installation box. See our online catalog for details
Do Wall-Smart products for iPad fit newest models of iPad/mini/Air/Pro?
Wall-Smart offers wall mounts for all iPad models.
Can the iPad be installed horizontally?
The invisible wall mounts for iPad Air 2, iPad mini 4, iPad 5 and iPad Pro 10.5” can be installed horizontally (in drywall, retrofit, and solid boards).
How do you power up the iPad?
Our new New Construction Invisible mounts and Retrofit mounts for iPad Air 2, mini 4, iPad 2017, and iPad Pro 10.5” are supplied with a POE to USB converter.
In the manual and hidden lock wall mounts, the iPad is powered via its original USB power cord connected to an external power source.
External power sources may be as follows:
- PoE to USB converter
- Remote power solutions like PowerWireRemote™
- DC 12V to 5V USB converter power supply designed to charge iPad.
- 5V USB power source + iPad charging plug
Inevitably, hardware changes will happen - will my Wall-Smart adapter be compatible with future models?
We are investing major efforts to develop the adapters such that minimal changes will be required to upgrade the adapter for new equipment. However, we cannot vouch that Equipment manufacturers will not implement drastic shifts in the installed equipment design. Since each mount is custom to the device, changes may apply in form factor, audio grills, and other engineering factors.
Is there a lockable version?
For the iPad models, Dell tablet, and Samsung tablets there is a Hidden lock version in which the door opens only with a key being held in a particular position.
I cannot find the products I am selling on your list. Is it possible to design a wall mount for the product I represent/manufacture?
Sure, Wall-Smart designs and manufactures custom wall mounts for different 3rd party manufacturers. Please contact us for more information.
Do any of your docks have space to accommodate an audio cable to connect to the iPad?
The WS for iPAD Air/Pro 9.7" and the WS for the Dell tablet accommodate an audio plug.
Which products (besides drywall U channels) can I use as wall-mount horizontal supports?
A: In case you do not want to prepare horizontal wall-mount supports (connecting between vertical studs) out of drywall U channels, you may use some of the following products (or similar):
Screw Gun Box Bracket - For Between Studs
TSGB16 or TSGB24 by ERICO International Corporation
B-Line Telescoping Box Mounting Brackets
BB2-16T or BB2-24T by Eaton (Cooper)
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